Privacy Policy

Mechtell Engineering Services Sdn Bhd ("Mechtell", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our digital infrastructure.

This policy complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), reflecting our global standard for data integrity and transparency.

We collect information that identifies, relates to, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We may collect the following categories of information:

• Identifiers: Name, alias, postal address, email address, IP address, and professional titles submitted via our contact forms.
• Commercial Information: Records of services inquired about, engineering specifications provided for consultation, or project history.
• Internet or Network Activity: Browsing history, search history, and interactions with our website, collected via analytics.
• Professional or Employment Information: Data provided when applying for careers at Mechtell.

Mechtell utilizes your Personal Information strictly for legitimate business and engineering purposes, including:

• Providing technical consultations, quoting, and managing EPC (Engineering, Procurement, and Construction) services.
• Responding to inquiries submitted via our business communication channels.
• Evaluating candidates for employment opportunities.
• Improving our website's UI/UX, optimizing 3D asset delivery, and maintaining digital security.
• Fulfilling legal and regulatory compliance obligations inherent to the engineering and construction sectors.

Our website utilizes cookies and similar tracking technologies to enhance your browsing experience, particularly concerning the delivery of high-performance WebGL graphics and animations.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, certain features of our site—such as persistent 3D canvas settings or smooth scrolling preferences—may not function optimally.

We do not sell, rent, or trade your Personal Information to third parties. We may share your data under the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: When disclosure is required to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We implement robust, industry-standard security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. Given the sensitive nature of infrastructure engineering data, our digital environments employ strict access controls and encryption.

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations and resolve disputes.

Depending on your jurisdiction (e.g., EU under GDPR, California under CCPA), you may have the following rights regarding your Personal Information:

• The right to request access to the data we hold about you.
• The right to request rectification of incorrect or incomplete data.
• The right to request erasure ("Right to be Forgotten").
• The right to restrict or object to our processing of your data.
• The right to data portability.

To exercise any of these rights, please contact our compliance team using the information provided in the "Contact Us" section.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: